Hi, we did a workspace cleanup and now I can’t use a username that nobody uses in the workspace.
It says This username is already used.
even though there’s no member or guest with that username
Hi, we did a workspace cleanup and now I can’t use a username that nobody uses in the workspace.
It says This username is already used.
even though there’s no member or guest with that username
Hey, Esteban! Can you share a bit more context? What’s the exact username? Feel free to send over more info regarding the issue to support@height.app if you don’t want to share publicly.
Hi @Akila_Triggs I’m having the same issue. I was originally a contractor and the username was amy
. I’ve now converted full time and would like to still use amy
, but it’s indicating that username is taken, even though the ‘user’ has been removed. In case it’s helpful, I’m currently amyd
. Any chance you help clean this up on the back end?