Pinning messages is a great way to surface important information and details that may be useful later, especially details that we may not think to copy and paste into the description field for one reason or another. It’d be helpful if it were possible to quickly view only pinned messages within the Chat section, perhaps to get a summary of important events. This is most helpful when the Chat fills up to hundreds of messages, at which point it can require a lot of scrolling to reach the pinned messages.
I do see a workaround of copying important content to the description field, and that feels like a best practice, but if the UI were able to allow for filtering for pinned messages, I think it would be an enhancement to the product.
One thought was expanding the Find dialog in a context-aware manner to allow for finding all pinned messages. It works great for text search and there seems to be plenty of space for adding another control or two (if it makes sense to your team of course).