Zendesk plugin doesn't work well with forms

We have a few forms to help the business team complete more relevant information when creating a ticket. We basically have a ‘template’ written in the description field in each of these forms.

Turns out when that in zendesk, when you want to create a ticket from there, you have access to the different forms created, but all the description template is erased and displays the zendesk conversation

In height:

In Zendesk:

Thanks for the report, Guillaume. I’ll get this filed with the team right away.

This issue has been fixed, thanks a lot for the report.